July 12th 2023
Jeremy started off this thread at the beginning of the month, reporting problems making chages to a couple of domains he'd just registered at resell.biz. Logging in the next day he found his account locked and trying to reset it gave him an error about a suspended or inactive account. He tried emailing and a web form, but without receiving any replies. Their phone number was just ringing and then diverted to a message saying they don't take calls any more because of coronavirus. He tried chat unsuccessfully too. With several domains he's registered there that he cannot afford to lose, and some needing to be renewed in the next few days, he's at his wits end. It didn't take long for others experiencing the same issues to join the thread, but it was several days before news started to filter through that resell.biz had encountered unexpected fraudulent activity that had significantly impacted their ordering system, and that they were committed to resolving this issue as quickly as possible. A week into the issue resell.biz reported that their order system was now back online and processing orders and registrations again, and that they were working through a backlog of orders. Sadly, that doesn't appear to be the end of the story because members are now posting new reports of issues. Are you affected?
stompbox is in a quandary. He's generally happy with his current VPS host, but they're telling him that he needs to move to a cloud-based VPS, the specs of which mean an improvement in RAM and CPU count but a decrease in disk space (which he's not too happy with), although he'd be moving from SATA to NVMe. Since he's been at the same place for a few years he's doing his due diligence and looking around at what else he might get for his $50/month budget. In the course of his shopping around he's noticed the difference in pricing between managed and unmanaged, and wonders how much management he's receiving. He's also considering the option of switching from cPanel to DirectAdmin, which his current host would want to charge him for if he went that route. With so many choices can you help him decide his best path forward?
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Our Industry News section is the place to find current headlines from around the world of hosting and infrastructure, but other general interest threads pop up in other sections of the forum, especially The Lounge. Here we we highlight just some of the interesting news items from around the forum:
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