October 13th 2021
News is breaking that Host.ie, also known as Novara or Digihost, has gone offline this morning. Anything hosted by the company or using their DNS servers is unreachable, apparently impacting around 12 thousand domain names, mostly .ie and .com. The company has changed ownership a few times over the last 2 decades, including name changes along the way, and is currently known as "Hostopia Ireland" after being acquired by American provider Deluxe Corporation. It had previously been taken over by Digiweb (now Viatel). IEDR are assisting .ie domain name registrants who are wanting to move their domains elsewhere to get them back online.
Alex has noticed an increase in orders for lower-range VPSs being placed from Morocco. Even after thorough checking and customers appearing to have valid details and billing information, they were getting blacklisted within a few days of using their services. When they started asking for IDs the amount of photoshopped documentation being submitted showed their determination. Other members are posting about varying experiences of these types of orders, and how they combat them. Is this something that you're experiencing too, and is Morocco a hot-spot or are other areas reasons for caution? How far can you go with verifying new customers and asking for ID or proof before starting to scare genuine customers away? Share your thoughts in the thread.
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From around the forum this week...
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